Hospitality Consultancy Services

Key Consulting Services

Blue Mountains Hospitality Consulting represents a convenient and trusted single point of contact for clients to access a pool of hospitality and tourism talent, specialists in their respective ﬁelds. Building on our core strengths of higher education, training and research, expanded industry services include:

China Ready & Accredited®

The exponential growth in Chinese travellers (100 million last year), with an insatiable spending capacity (3.5 billion China Union Pay cards on issue), requires hospitality and tourism operators to be ready to welcome these visitors in a culturally appropriate manner.

Customised Training & Accreditation

In the services sector our people are our number one asset. Quality training, development and recognised accreditation will help reduce costly staff turnover, retain good career professionals and improve the organisation’s performance, especially with customer satisfaction.

Short Courses in Hospitality and Tourism, and Accreditation

Increasing the skill levels and knowledge of your staff is one of the most cost-effective ways to improve performance.

Outcomes from short courses include; better decisions, reduced risk, higher conversions of enquiries, improved customer service and increased repeat business.

Short Courses Half day and full day short courses are delivered by BMIHMS lecturers who are experts in their relevant ﬁelds.

Introduction to Financial Management
How to undertake Strategic Planning
Human Resource Management
Overview of Australian Business Law
Cross Cultural Understanding
What is Good Leadership?
Hotel Planning and Design
Key Sales and Marketing Principles
Think like an Entrepreneur
Optimal Complaint Handling
Introduction to Social Media
How to write a Media Release

Hospitality and Tourism Consulting

Sometimes a fresh, objective set of eyes is the solution to your problem. An expert in their ﬁeld working on your project for a short period of time can add enough value to get your organisation back on track. Expert advice can help you to achieve excellence.

Contact the Blue Mountains Consulting Team

For further information about this, or any other aspects of Blue Mountains Hospitality Consulting Services, please contact us by email at: consulting@bluemountains.edu.au

If you are a student interested in studying at Blue Mountains, please use our Enquiry Contact Form.